5 Types of Communication used in Aviation
In any space or sector, communication is one of the most important key elements to ensuring a smooth and efficient operation. From improving logistics in a military operation to bettering the private relationships people have in their daily lives, it is certainly a truth that communication is key to having the best possible outcome in your goals. The same then can be said in an aviation setting. Communication between the pilot and the ground crew is absolutely important, and some may argue that it is even more crucial here than in other areas. This is why many different types of communication methods and avenues have been created in aviation, so as to ensure the safety of both flight crew, surrounding people, and its passengers.
The most obvious form of communication in this sector is verbal communication which this article will discuss later down the line. The not-so-obvious form is non verbal communication. While some might be taken aback by this (“I thought all forms of communication would include verbal communication), it’s not that surprising when you consider that there are easier and more efficient avenues of communication and nonverbal is among those.
Nonverbal communication, also called NVC, is essential and works by having two forms. Those forms include physical display and body language. The former plays out like in simple postures and body gestures. If a pilot is, for instance, slouching, it indicates to others that the pilot may be sleepy, ill or tired, which is what would prompt the co-pilot to take over the shift and ensure an alert mind is behind the controls. In regards to the latter, a physical display can be in the same form as emblems
(they act as common gestures or sign language), illustrators that add emphasis to directions, regulators to control verbal interaction and adapters that help to control discomfort.
Along with verbal communication, there are also written and graphic modes of communication. This form allows the sender to provide a clearer and more specific message to the recipient by providing or including graphic displays in the message. Some graphics or illustrations include such examples as flight maps, charts and cabin displays, and safety demonstrations on screens.
Last, but not least there are human-machine and machine to machine forms of communication. This is called automation and it is a communication system that helps mitigate human error. An example of this is when the pilot communicates with the machine in the form of a command and that message gets transmitted to other machines. With automation, it helps decrease the potential for pilot error when it comes to routine actions, and thus provides them the advantage of being able to focus on more complicated and taxing tasks while also adding a management component to their duties.
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Posted on May 18, 2020